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Noticeboard

Please note that this website is available in 80 different languages! Click the Translate Page button located under Quick Links on the right side of the page if you wish to view the site in another language.

BANK HOLIDAY

Please note that the Practice will be closed on Monday 28th May 2018. Please ensure to order any repeat prescriptions by Wednesday 23rd May 2018 at the latest.

For urgent medical care out of hours please telephone the practice on: 0121 622 4846 Your call will automatically be transferred to BADGER, who will give you telephone advice, ask you to attend one of their medical centres or, if the condition requires it, provide a home visit.

NHS 111

In the case of urgent need when the practice is closed you can call NHS 111 to speak to a triage nurse. Your needs will be assessed and advice offered or arrangements made for you to see a doctor.

Call 999 in a medical emergency. Chest pains and / or shortness of breath constitute an emergency.

The practice will be open again, as usual on Tuesday 8th May 2018.

Online Repeat Prescriptions

Bath Row Medical Practice now offers the facility to request your repeat prescriptions online up to 7 days before they are due. To use this service you will need to be registered for online services at the practice. If you are a new patient at the practice this service will be offered when you register with us. If you are an existing patient please bring I.D (Passport, Driving Licence, Birth Certificate, Bank Statement or Utility Bill) to a member of our reception team who will help you register. Please note that in some cases the doctor will need to check your medication is safe for online prescribing before your online details are issued.

Summary Care Record (SCR)

VERY IMPORTANT - Please read the information about SCR here: http://www.bathrowmedicalpractice.co.uk/info.aspx?p=5

Friends and Family Test

The NHS Friends and Family Test (FFT) is the largest healthcare patient experience in the world. It is based on the simple question "Would you recommend this service to your friends and family if they needed similar care or treatment?"

Please click the "Friends and Family Test" link under the heading "Have your say" on the right of this page in order to complete the Friends and Family Test.

Alternatively questionnaires are available at the practice if you prefer.

Welcome to Bath Row Medical Practice Online

Phone Changes

We frequently receive feedback on the telephone system during the busiest periods (first thing in the morning). We have listened to this feedback and put into action the following changes to help alleviate issues getting through to the Practice.

  • The phones will now hold 15 people in the queue instead of 10. The 16th person will get a message stating the maximum queue has been reached.  This is unfortunately unavoidable.  We try our very best to get through the calls as quickly as possible but occasionally the call queue may be full and you may need to call back in order to enter the queue.

  • There was a fault in the system that meant occasionally people would get cut off - this has now been resolved.

  • You will now get a message informing you of your position in the queue.  We hope this will give you more information while you wait.

We will monitor these changes over the coming months and we hope you find they have a positive impact.

Practice Background

Bath Row Medical Practice (BRMP) is an established NHS GP Practice that has served the people of the Lee Bank area of Birmingham for over 70 years.  Originally founded by Dr Lawcett, the Practice grew from a single-handed to a group practice (Lee Bank Group Practice) under Dr Brian Colston, who had the vision to bring together a variety of NHS staff to provide care from a purpose-built health centre.  Under the leadership first of Dr Ian Fletcher then Dr David Morgan until 2014 and now Dr Amjad Iqbal, the Practice has continued to grow and develop.  Reflecting changes to the local area in recent years, the Practice is now known as Bath Row Medical Practice and has recently moved into brand new premises in which it can continue to expand its expertise and offer enhanced facilities for the patients of inner city Birmingham.

Bath Row Medical Practice is currently a group of 4 GP Partners, 1 GP registrar, 1 Salaried GP (Commencing post 21.5.18) and 3 nurses who, together with an administrative and management support team, aim to provide NHS primary health care services for patients registered with the Practice.  The Practice has a reputation for providing health care for patient groups that are often marginalised by other service deliverers.  We are a lesbian-, gay-, and bisexual-friendly practice and are sensitive to trans-gender issues.  We provide a 'one-stop shop' service for sexual health and contraceptive needs including a Sex and Wellbeing Clinic.

By working as a Group Practice we can offer our patients access to both male and female doctors.   If you specifically wish to see a doctor of a particular gender (male or female) for any appointment we can offer you a choice of doctors, subject to their availability.  Alternatively, you can choose to see a particular doctor or the first doctor available. Please click on the tabs above to find details of our appointment system. 

(Site updated 18/05/2018)
Order your repeat medicationsCancel your appointmentAccess Appointment SystemChange of contact detailsUpdate your clinical recordSign up to the newsletterAccess Summary Care Record
 
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