Welcome to Bath Row Medical Practice Online
We frequently receive feedback on the telephone system during the busiest periods (first thing in the morning). We have listened to this feedback and put into action the following changes to help alleviate issues getting through to the Practice.
The phones will now hold 15 people in the queue instead of 10. The 16th person will get a message stating the maximum queue has been reached. This is unfortunately unavoidable. We try our very best to get through the calls as quickly as possible but occasionally the call queue may be full and you may need to call back in order to enter the queue.
There was a fault in the system that meant occasionally people would get cut off - this has now been resolved.
You will now get a message informing you of your position in the queue. We hope this will give you more information while you wait.
We will monitor these changes over the coming months and we hope you find they have a positive impact.
Bath Row Medical Practice (BRMP) is an established NHS GP Practice that has served the people of the Lee Bank area of Birmingham for over 70 years. Originally founded by Dr Lawcett, the Practice grew from a single-handed to a group practice (Lee Bank Group Practice) under Dr Brian Colston, who had the vision to bring together a variety of NHS staff to provide care from a purpose-built health centre. Under the leadership first of Dr Ian Fletcher then Dr David Morgan until 2014 and now Dr Amjad Iqbal, the Practice has continued to grow and develop. Reflecting changes to the local area in recent years, the Practice is now known as Bath Row Medical Practice and has recently moved into brand new premises in which it can continue to expand its expertise and offer enhanced facilities for the patients of inner city Birmingham.
Bath Row Medical Practice is currently a group of 4 GP Partners, 1 GP registrar, 1 Salaried GP (Commencing post 21.5.18) and 3 nurses who, together with an administrative and management support team, aim to provide NHS primary health care services for patients registered with the Practice. The Practice has a reputation for providing health care for patient groups that are often marginalised by other service deliverers. We are a lesbian-, gay-, and bisexual-friendly practice and are sensitive to trans-gender issues. We provide a 'one-stop shop' service for sexual health and contraceptive needs including a Sex and Wellbeing Clinic.
By working as a Group Practice we can offer our patients access to both male and female doctors. If you specifically wish to see a doctor of a particular gender (male or female) for any appointment we can offer you a choice of doctors, subject to their availability. Alternatively, you can choose to see a particular doctor or the first doctor available. Please click on the tabs above to find details of our appointment system.
(Site updated 01/10/2018)