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Noticeboard

Please note that this website is available in 80 different languages! Click the Translate Page button located under Quick Links on the right side of the page if you wish to view the site in another language.

Christmas and New Year Opening Hours

The Practice will be closed on Monday 25th and Tuesday 26th December 2017 for the Christmas bank holiday.  We will also be closed on Monday 1st January 2018 for New Years Day.  Please ensure to order repeat prescriptions in plenty of time so not to run out when we are closed for the Christmas break.

For urgent medical care out of hours while we are closed please telephone the Practice on 0121 622 4846. Your call will be automatically transferred to BADGER who may give you telephone advice, ask you to attend one of their care centres or, if the condition requires it, provide a home visit.  

Alternatively you can call NHS 111.  Your needs will be assessed and advise offered or arrangements made to see a doctor.

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery to re-opens.

Call 999 in an emergency.  Chest pains and/or shortness of breath constitute an emergency.

Online Repeat Prescriptions

Bath Row Medical Practice now offers the facility to request your repeat prescriptions online up to 7 days before they are due. To use this service you will need to be registered for online services at the practice. If you are a new patient at the practice this service will be offered when you register with us. If you are an existing patient please bring I.D (Passport, Driving Licence, Birth Certificate, Bank Statement or Utility Bill) to a member of our reception team who will help you register. Please note that in some cases the doctor will need to check your medication is safe for online prescribing before your online details are issued.

Summary Care Record (SCR)

VERY IMPORTANT - Please read the information about SCR here: http://www.bathrowmedicalpractice.co.uk/info.aspx?p=5

Friends and Family Test

The NHS Friends and Family Test (FFT) is the largest healthcare patient experience in the world. It is based on the simple question "Would you recommend this service to your friends and family if they needed similar care or treatment?"

Please click the "Friends and Family Test" link under the heading "Have your say" on the right of this page in order to complete the Friends and Family Test.

Alternatively questionnaires are available at the practice if you prefer.

Online Services

Bath Row Medical Practice offers a range of online services to patients who are registered at the practice and signed up to the online services we provide. Online Services are accessed through the internet by clicking here.

Once you are registered for SystmOnline you will be able to:

  • Book and cancel appointments
  • See your past and future appointments
  • See and request your current repeat prescriptions
  • see basic information about your medical record which includes current medication, allergies and adverse reactions
  • Update your contact details

If you are a new patient registering with the practice we will offer you this facility when you register with us. Your login details for the service will be emailed to you once your registration has been processed.

If you are already registered at the practice you will need to bring I.D (Passport, Driving Licence, Birth Certificate, Bank Statement or Utility Bill) and complete an Opt in form available from reception. Your login details will be issued once the doctor has checked your medications to make sure they are safe for online prescribing. If you have no current repeat medication your login details will be issued immediately.

Forgotten Login Details:

If you have forgotten your SystmOnline login details please bring I.D to the practice and we will issue you with a new password.

Lost Login Details:

If you have lost your login details please inform the practice immediately so that the account can be temporarily disabled until new login details are issued.

Close SysmOnline Account:

If you no longer wish to have access to your Online Services please let a member of the team know.



 
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