The Practice has adopted the St Basils Young Persons Charter. St Basils works with young people to enable them to find and keep a home, to develop their confidence, skills and opportunities and to prevent youth homelessness.
The Charter consists of 7 statements:
- Believe Me
- Involving young people in monitoring services
- Health Issues for Young People
For further information on each of these statements please click the link to the St Basils Young Persons Charter above.
To help engage young people in our local area we will be organising a survey of all patients who fit the young person’s age group (16-24 years of age). Eligible patients will be informed via text message that we are adopting the charter and they will also be invited to take part in this survey. Additionally we will use the survey as a means of assessing the current perceptions of young patients at the practice.
This particular age group will be targeted as patients under 16 may not have access to mobile phones (often those provided belong to parents/guardians). In addition, this age group encompasses young people ranging from school, college and university age as well as those who maybe working.
We have made several changes at the practice which will also improve the accessibility and the service for young patients. These include:
- Increased the number of bookable online appointments
- Increased the number of on the day appointments
- Offer a variety of appointment times including extended hours on Thursday and Saturday to allow students to attend outside of school/university
- Increased the number of telephone appointments
- Greater engagement with young patients to improve delivery of service
- SHAPE (Sexual Health Awareness Education Training) has been included as part of the training programme for staff to help engage patients with treatment and increased awareness of the practices role in their sexual health.
- Access to appointments with GPs in which if they can attend without the presence of a parent or guardian irrespective of their age unless unable to have capacity. In addition, if during a consultation young patients wish for a guardian/parent to leave the room to facilitate a confidential discussion this is also welcomed by our staff.
- The practice has a Child Safeguarding lead who is responsible for any safeguarding concerns e.g. Bullying, Female Genital Mutilation, to Drug and alcohol cessation services - should patients feel they need to discuss any such issues with the practice.
- We would also ask young patients to nominate themselves to be part of the Patient Reference Group which meets on a regular basis. This will enable them to put forward any changes they feel can help to facilitate their care. If you are interested in joining the group please read the information provided on this website or ask a member of the practice for details and sign up forms.