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Noticeboard

Please note that this website is available in 80 different languages! Click the Translate Page button located under Quick Links on the right side of the page if you wish to view the site in another language.

Christmas and New Year Opening Hours

The Practice will be closed on Monday 25th and Tuesday 26th December 2017 for the Christmas bank holiday.  We will also be closed on Monday 1st January 2018 for New Years Day.  Please ensure to order repeat prescriptions in plenty of time so not to run out when we are closed for the Christmas break.

For urgent medical care out of hours while we are closed please telephone the Practice on 0121 622 4846. Your call will be automatically transferred to BADGER who may give you telephone advice, ask you to attend one of their care centres or, if the condition requires it, provide a home visit.  

Alternatively you can call NHS 111.  Your needs will be assessed and advise offered or arrangements made to see a doctor.

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery to re-opens.

Call 999 in an emergency.  Chest pains and/or shortness of breath constitute an emergency.

Online Repeat Prescriptions

Bath Row Medical Practice now offers the facility to request your repeat prescriptions online up to 7 days before they are due. To use this service you will need to be registered for online services at the practice. If you are a new patient at the practice this service will be offered when you register with us. If you are an existing patient please bring I.D (Passport, Driving Licence, Birth Certificate, Bank Statement or Utility Bill) to a member of our reception team who will help you register. Please note that in some cases the doctor will need to check your medication is safe for online prescribing before your online details are issued.

Summary Care Record (SCR)

VERY IMPORTANT - Please read the information about SCR here: http://www.bathrowmedicalpractice.co.uk/info.aspx?p=5

Friends and Family Test

The NHS Friends and Family Test (FFT) is the largest healthcare patient experience in the world. It is based on the simple question "Would you recommend this service to your friends and family if they needed similar care or treatment?"

Please click the "Friends and Family Test" link under the heading "Have your say" on the right of this page in order to complete the Friends and Family Test.

Alternatively questionnaires are available at the practice if you prefer.

Out of Hours

Emergencies

Chest pains and / or shortness of breath constitute an emergency. Call 999 in a medical emergency.

DO NOT call 999 for anything other than an emergency.

Non-Emergencies

When the surgery is closed, please call the Practice in the usual way on:

0121 622 4846

Your call will automatically be transferred to Birmingham And District GP Emergency Rooms (BADGER). If, for any reason, your call is not connected to BADGER you can telephone them directly on 0121 766 2100.

What is BADGER?

BADGER is a group of local GPs who provide care outside surgery hours for patients of a number of GP Practices.  Some of our own doctors help provide services at BADGER from time to time.  BADGER provides services for our patients:

  • On Wednesday afternoons
  • Between the hours of 6.00 pm and 8.30 am Monday to Thursday
  • From 6.00 pm on Friday through to 8.30am on Monday.

When your call is transferred to BADGER their staff (nurses and doctors) will give you telephone advice, ask you to attend one of their medical centres or, if the condition requires it, provide a home visit.

Alternatively, you can call NHS 111.  NHS 111 is available 24 hours a day, 365 days a year.  Calls are free from landlines and mobile phones. 

Please see the NHS 111 tab above for more information.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website