Repeated failure to attend booked appointments not only wastes appointments that could have been used by other patients with an urgent health need but is also a significant waste of our (NHS) resources.
You may be surprised to learn that our patients sometimes waste over 300 appointments per month! We therefore advise you that we monitor patient non-attendance and we will write to you if you miss a booked appointment. If you repeatedly fail to keep booked appointments we may ask you to explain why this has happened or ask you to register elsewhere.
Failure to Attend Policy
Failure to Attend Policy Notice