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Noticeboard

Please note that this website is available in 80 different languages! Click the Translate Page button located under Quick Links on the right side of the page if you wish to view the site in another language.

Christmas and New Year Opening Hours

The Practice will be closed on Monday 25th and Tuesday 26th December 2017 for the Christmas bank holiday.  We will also be closed on Monday 1st January 2018 for New Years Day.  Please ensure to order repeat prescriptions in plenty of time so not to run out when we are closed for the Christmas break.

For urgent medical care out of hours while we are closed please telephone the Practice on 0121 622 4846. Your call will be automatically transferred to BADGER who may give you telephone advice, ask you to attend one of their care centres or, if the condition requires it, provide a home visit.  

Alternatively you can call NHS 111.  Your needs will be assessed and advise offered or arrangements made to see a doctor.

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery to re-opens.

Call 999 in an emergency.  Chest pains and/or shortness of breath constitute an emergency.

Online Repeat Prescriptions

Bath Row Medical Practice now offers the facility to request your repeat prescriptions online up to 7 days before they are due. To use this service you will need to be registered for online services at the practice. If you are a new patient at the practice this service will be offered when you register with us. If you are an existing patient please bring I.D (Passport, Driving Licence, Birth Certificate, Bank Statement or Utility Bill) to a member of our reception team who will help you register. Please note that in some cases the doctor will need to check your medication is safe for online prescribing before your online details are issued.

Summary Care Record (SCR)

VERY IMPORTANT - Please read the information about SCR here: http://www.bathrowmedicalpractice.co.uk/info.aspx?p=5

Friends and Family Test

The NHS Friends and Family Test (FFT) is the largest healthcare patient experience in the world. It is based on the simple question "Would you recommend this service to your friends and family if they needed similar care or treatment?"

Please click the "Friends and Family Test" link under the heading "Have your say" on the right of this page in order to complete the Friends and Family Test.

Alternatively questionnaires are available at the practice if you prefer.

Reception Opening Hours

The Practice reception is open for the deposit and collection of repeat prescriptions, medical report and certificate requests and enquiries from 8.00 am until 6.00 pm on Mondays, Tuesdays, Thursdays and Fridays and from 8.00 am until 4.30 pm on Wednesdays.   Reception is open only to receive patients with pre-booked appointments on Saturday mornings (9.30 am– 12.00 pm).  We regret that we are unable to deal with new patient registrations or repeat prescriptions on Saturday mornings.

Telephone Opening Hours

Practice telephone lines are open for appointment booking and enquires from 8.30 am until 6:30 pm on Mondays, Tuesdays and Fridays and until 6.00 pm on Thursdays. The telephone lines are open from 8.30 am until 1.00 pm on Wednesdays.  After 1.00 pm on Wednesday you will automatically be put through to Birmingham And District GP Emergency Rooms (BADGER), our out of hours co-operative.

Please do not telephone about non-urgent matters on Mondays and between 8.30am and 10.30am if at all possible - there is often a heavier volume of telephone calls at this time so your call may take longer to be answered during this period.

 
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