Reception Opening Hours
The Practice reception is open for the deposit and collection of repeat prescriptions, medical report and certificate requests and enquiries from 8.00 am until 6.30 pm Monday – Friday.
Reception is open only to receive patients with pre-booked appointments on Saturday mornings (8.30 am– 5pm). Patient registrations are accepted up to 12.00pm on a Saturday.
Telephone Opening Hours
Practice telephone lines are open for appointment booking and enquiries from 8.00 am until 6.30 pm Monday – Friday.
We recommend that you do not telephone the practice for non-urgent matters between 8.am and 10am if at all possible – there is often a heavier volume of telephone calls at this time so your call may take longer to be answered during this period.
Consulting Times
Doctors and nurses have a variety of duties to perform including home visits, report preparation, case conferences, meetings and teaching as well as being available for consultations with patients in the surgery. They are therefore not in the Practice at all times throughout the day and are not available every day of the week.
Our doctors and nurses work together, however, to offer our patients consultations at a variety of times throughout the day from 8.00 am daily until 6.30 pm, including lunchtimes. The Practice offers consultations at extended surgery times on Mondays, Tuesdays, Thursdays, Fridays and Saturdays – please see the section on Appointments for full details.
All consultations are by appointment only. To arrange an appointment with a doctor or nurse please telephone 0121 622 4846 and choose Option 1 or alternatively use the online booking system.
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For urgent medical care out of hours please telephone the practice on: 0121 622 4846 Your call will automatically be transferred to BADGER, who will give you telephone advice, ask you to attend one of their medical centres or, if the condition requires it, provide a home visit. Alternatively, you can dial 111.
For emergencies: Dial 999 immediately
For medical advice over the phone Dial 111